Presentation: Improving patient-provider communication

Speaker: Dr Nicholas Reed, AuD, Johns Hopkins School of Medicine & Cochlear Center for Hearing and Public Health at the Johns Hopkins Bloomberg School of Public Health.

Date: Monday 6 August
Time: 2.00pm – 3.30pm
Location: Australian Hearing Hub, Level 1, Lecture Theatre

2.00pm – 2.05pm – Welcome
2.05pm – 2.45pm – Presentation
2.45pm – 3.00pm – Q & A
3.00pm – 3.30pm – Networking & Refreshments

How do we improve communication with inpatients to improve patient satisfaction, improve patient treatment adherence, reduce confusion and reduce burden of care on hospital staff? Despite the increasing prevalence of hearing loss in the population, the impact of hearing impairment on patient provider communication is often not fully considered. The Engaging Healthcare to Address Communication Environments (ENHANCE) program aims to overcome barriers to effective communication via simple strategies to identify and intervene on hearing loss as well as universally improve communication in the inpatient setting.

Dr Nicholas Reed, AuD, CCC-A is an Instructor of Audiology in the Department of Otolaryngology-Head and Neck Surgery at the Johns Hopkins School of Medicine. He received his clinical doctorate in audiology (AuD) from Towson University and completed his clinical fellowship at Georgetown University Hospital. He holds a Certificate of Clinical Competence in Audiology (CCC-A) from the American Speech Language Hearing Association. He has clinical experience with diagnostic audiology and amplification management across the lifespan (pediatric to older adults).

Dr. Reed’s research is primarily funded by a National Institutes of Health KL2 Mentored Career Development Award through the Johns Hopkins Clinical Research Scholars Program. He is core faculty at the Cochlear Center for Hearing and Public Health at the Johns Hopkins Bloomberg School of Public Health. His research focuses on novel hearing care delivery models, over-the-counter amplification devices, the relationship between hearing loss and patient-provider communication, and the relationship between hearing loss and healthcare utilization patterns.

This presentation is hosted by H:EAR | Hearing Education Application Research

Registration: Entry is free and open to the public.

To register or for further details please email